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Tom Triolo
Vice President, Human Resources – 2009

“At Borland Software we were attempting to do a great deal, as our resources became increasingly limited. It became important to bring our executives to together to re-visit strategic goals as we could not possibly operate “as usual”.

Michael met with our team to challenge us to think about our goals in a disciplined way, around value accretive activities that were to be prioritized objectively. Michael led us through a series of facilitated meetings to establish the highest level goals around operational efficiency, operating margin, employee commitment, and market position / customer intimacy. Michael then worked with Erik Prusch, our CEO and our team to develop a goal cascading methodology that we were able time implement globally within 60 days from establishing our goals at the highest level. The Performance Scorecarding method (OGTM) was unbelievably simple and efficient, as well, the individual goals and metrics were able to set in Success Factors and every single manager and above had goals set that were directly descended from the executive scorecard. An un-planned benefit was that we conducted team goal setting meetings and teams were able to collaborate about goals and metrics we have seen a great deal more clarity and openness in resource sharing and teaming.

This OGTM / Performance Scorecarding method is the single greatest innovation in goal setting I have ever seen. It is amazing and I will bring it with me as a competence, thanks Michael.”