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Tammie McMann Brailsford
EVP, Chief Operating Officer,
MemorialCare Health System

“We had a performance appraisal form that was less than popular and a performance management process that, while well defined for senior executives and employees, was lacking for Managers through Vice Presidents. We evaluated many firms that might help us to develop our performance management strategy and approach. We chose Brainard Strategy based upon their team’s expertise and experience in building Performance Management initiatives in a variety of industries to include healthcare and Michael’s abilities to specifically create an inclusive and comprehensive process.

We created a steering team to work with Michael’s team to build the processes, deliverables, and measurements that would increase our organizations ability to drive results. This project took a year and covered the initial blue-print all the way through HR policies and training. Brainard Strategy’s team is flexible, technically expertise, and fun to work with. Michael’s ability to present multiple options, as well as his experiences have helped us to build a performance management approach for our managers that is going to be able to grow in sophistication as we grow. We are now looking at linking our performance management system to our variable compensation approach and succession planning strategies. Brainard Strategy has earned our business for both of these engagements.

The team at Brainard Strategy is expert in performance management, they customize and create with us rather than doing things to us, and they are easy to do business with. We will leverage Brainard Strategy to help us grow well into the future.”