Tag | focus groups
Patient Safe Solutions
Jim Sweeney
Chairman and CEO
Patient Safe Solutions
“Our Board of Directors was seeking an assessment of the organization relative to performance challenges, retention challenges and a sense that our culture may have been evolving in a way that was a potential concern. I was referred to Brainard Strategy by a trusted adviser. I had very little knowledge about Brainard Strategy’s capabilities but I knew that as a rapidly growing company conducting this type of assessment we would need a credible, experienced and trusted adviser.
Michael and I met, and at that time I was not exactly sure about the right path forward and how to implement the assessment process. I knew that we needed an outside and expert view that could enable us to better understand challenges in and among potentially sensitive area; and then help us to develop a path forward that would be acceptable for the company, board, and executive team. After our first planning meeting it became clear that Michael blended a practical approach and a strong theoretical foundation. Michael Brainard’s team designed and personally interviewed 25% of our company, conducted focus groups and reviewed dozens of documents. Michael Brainard brought us the results but more than that, a very deep understanding of what the results meant, and guided us toward a very pragmatic and effective action plan. Our Board members were very impressed with the process and outcomes. We are now partnering with the Brainard Strategy team to implement a series of organizational changes and we are delighted with the positive change that has already started.
Brainard Strategy’s blend of assessment skills, organizational development knowledge, and senior executive presence helped me to get our teams focused on key activities. Michael and the team at Brainard Strategy are experts in what they do and how they do it, they are practical, and a trusted partner for Patient Safe Solutions.”