Mitchell

Jack Farnan
SVP, Human Resources
Mitchell International, Inc.
San Diego, California

“We have a new CEO and new ownership group, and we were just completing a year focusing the senior management team on external matters. As a management team we thought it prudent to challenge ourselves around these key questions: 1) Is the culture we have the culture we need for the future? 2) Are our values still a fit for who we are and who we would like to become? I knew that Michael Brainard was the only facilitator to help us to wrestle with these questions, and that if we did not leverage Michael, then the conversation could get muddled and there could be no clear implementation that would result from the conversation.

Michael and I had worked on goal setting and goal cascading in the past. While the OGTM process is still a part of Mitchell International five years later, what stands out most is Michael’s ability to facilitate a senior group. Michael, our CEO, and I collaborated on the agenda and Michael interviewed us prior to our session. During our session Michael was able to get us all to a common point of understanding of culture, the interaction of culture and performance, and the importance of values in the development of a new culture. We had many action-able strategies to validate and drive the values through our management practices and talent systems. Michael is unique among Management Consultants in his depth and breadth of expertise on organizational issues. Michael’s facilitation skills and pragmatism have brought about positive culture change for Mitchell International.”