Beckman Coulter

Charlie Pittman
VP Global Facilities
Beckman Coulter

Michael,
“So, did your coaching really pay off for Beckman, and me? I would answer that question this way.
I had a 97% (108) participation in the 2011 Engagement Survey. Yes, my organization ranked highly when compared to other business units and BEC overall but that is not satisfactory to me because as a company and organization, we should and can do better in this area. But, let’s compare year over year on the areas that you helped me with.

• Behavior change, last year 55% favorable, this year 78% favorable.
• Communication, last year 68% favorable, this year 70% favorable.
• Employee engagement, last year 69% favorable, this year 79% favorable.
• Performance management, last year 67% favorable, this year 70% favorable.
• Supervisor effectiveness, last year 69% favorable, this year 74% favorable.
• Trust scored 72% favorable; it was not measured last year.

There are five shared priorities between my team and BEC overall and I am pleased my organization scored highly in this area because it is an indicator of focus and collaboration on strategic objectives.

Having said all this, your work with me has paid off dividends for the company and me personally. You should be proud as I am. You helped to smooth some rough edges off a good old southern boy. I applied the learning and it shows that you should probably be paid more than you charged BEC. I greatly value your help and want to thank you Michael for helping me to be a better leader. “

Moark

Allan Dicks
CFO, Moark, Inc.

Brainard Strategy partnered with our executive team to clarify and refine our Mission, Vision and Strategic Objectives. The process was very practical yet clearly grounded in the best ideas from some of the traditional strategic planning processes. Once the strategic objectives were clarified Michael pushed us to set very SMART goals and define our goals via tactics and metrics. Michael then brought us an easy to apply Performance Scorecard. Our team defined this scorecard together and while we have fallen short relative to execution in the past we have already experienced a different set of behaviors as we now report out to one another our performance relative to the scorecard monthly. Brainard Strategy’s consulting support around Strategy Development / Alignment has enabled us to refine and clarify our thinking, and most importantly is directly driving greater levels of execution and accountability than we have had as an executive team. Brainard’s approach has enabled us to surface and address key strategic questions, plan for and align around key scenarios (develop strategic choices), helped us to re-define our core competencies, greatly improved goal alignment and accountability, and increased our urgency and competitive spirit